(IMPORTANT: Please Check to see if the Unlocking App is eligible for your phone first)
Notes: Verify BEFORE ordering that your unlock app is connecting to server.
1 - Launch the “Device Unlock App” to check status
2(a) - ORDER SUPPORTED = If you receive “Not Eligible for Unlock”, please proceed and submit your IMEI # for processing .
NOT SUPPORTED =
2(b) - DONT ORDER = If you receive “Communication Error” or “Server not responding, please try again later”, DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)
ROOTED NOT SUPPORTED
- DO NOT SUBMIT T-MOBILE DEVICES. THANK YOU.
ALL UNLOCK APP DEVICES FROM METRO-PCS SUPPORTED, HERE ARE SOME EXAMPLES OF THOSE TYPE OF PHONES: ALL METRO DEVICES ARE SUPPORTED
NO WEEKEND PROCESSING, Monday through Friday